Terms of Service

Last updated: March 6, 2026

Welcome to EmotionWise Social (“we”, “us”, “our”), operated at emotionwise.social. By accessing or using our service, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using EmotionWise Social, you agree to:

  1. These Terms of Service
  2. Our Privacy Policy
  3. The YouTube Terms of Service
  4. The Google Privacy Policy

If you do not agree to all of these terms, you must not use EmotionWise Social.

2. Description of Service

EmotionWise Social is an analytics platform that connects to your YouTube channel via the YouTube API Services to retrieve publicly available comment data and analyze it using the EmotionWise AI engine. The service provides emotion classifications, sentiment scores, and related analytics for your YouTube content.

Important: All emotion and sentiment metrics displayed by EmotionWise Social (including Net Sentiment Score, Sentiment Intensity, Comment Quality Score, and emotion percentages) are generated by EmotionWise AI. These are NOT YouTube metrics and are not provided by, endorsed by, or affiliated with YouTube.

3. YouTube API Services

EmotionWise Social uses YouTube API Services. Your use of data retrieved through YouTube API Services is subject to the YouTube Terms of Service. You acknowledge that YouTube may modify or discontinue API access at any time, which may affect the availability of features within EmotionWise Social.

We access publicly available YouTube data (video metadata and comments) through the YouTube Data API v3 on your behalf after you authorize access via Google OAuth. We only request read-only permissions and never post, modify, or delete content on your YouTube channel.

4. User Accounts

  • You must provide accurate registration information.
  • You are responsible for maintaining the security of your account.
  • You must not share your account credentials.
  • You must be of legal age to use this service.

5. Acceptable Use

You agree NOT to:

  • Use EmotionWise Social to harass, abuse, or harm others
  • Attempt to access other users' data or channels without authorization
  • Use the service to violate YouTube's Community Guidelines or Terms of Service
  • Resell, redistribute, or sublicense data obtained through EmotionWise Social
  • Reverse-engineer our AI models or proprietary algorithms
  • Use the service in any way that violates applicable laws

6. Data and Privacy

Your use of EmotionWise Social is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your data, including data obtained through YouTube API Services.

You can revoke our access to your YouTube data at any time through your Google security settings.

7. Intellectual Property

  • EmotionWise Social and EmotionWise AI are our proprietary products.
  • YouTube content accessed through the API remains the property of the respective content owners.
  • You retain ownership of your YouTube content and channel data.

8. Disclaimers

EmotionWise Social is provided “as is” without warranties of any kind. Emotion and sentiment analysis results are algorithmically generated and may not perfectly reflect actual audience sentiment. These results should be used as one input among many in your content strategy.

9. Limitation of Liability

To the maximum extent permitted by law, EmotionWise Social shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the service.

10. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be communicated via email or a notice on the site. Your continued use constitutes acceptance of updated terms.

11. Termination

We reserve the right to suspend or terminate your account for violations of these Terms. You may also delete your account at any time through Settings → Danger Zone.

12. Contact

For questions about these Terms, contact us at:

EmotionWise Social

support@emotionwise.social